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Available plans

Sonara offers four plans to fit teams of every size:

Free

$0/month
  • 1 agent
  • Test mode only
  • $5 welcome credit
  • Basic voice: $0.12/min
  • Premium voice: $0.15/min

Basic

$9/month
  • 5 agents
  • 2 knowledge bases
  • Widgets and demo links
  • Export widgets
  • Basic voice: $0.11/min
  • Premium voice: $0.14/min

Pro

$29/month
  • Unlimited agents
  • Unlimited knowledge bases
  • Phone numbers
  • Scheduled and batch calls
  • Channel deployments
  • Post-call analysis
  • API access
  • Basic voice: $0.10/min
  • Premium voice: $0.13/min

Enterprise

Custom pricing
  • Everything in Pro
  • Volume discounts
  • Dedicated support
  • Custom security and compliance
  • SLA guarantees

Voice pricing

All plans use a pay-per-minute model for voice calls. There are two tiers:
TierDescriptionIncludes
Basic voiceStandard quality voicesOpenAI, Google, Sarvam voices
Premium voiceHigher quality, more naturalCartesia, ElevenLabs voices
Chat messages are billed separately at a per-message rate.

Upgrading your plan

1

Navigate to Billing

From the dashboard sidebar, click Billing.
2

Choose a plan

Click the plan you want to upgrade to.
3

Complete checkout

You’ll be redirected to the checkout page to complete the upgrade. Your new plan takes effect immediately.

Downgrading

You can downgrade to a lower plan at any time. Your current features will remain active until the end of your billing period, then the lower plan limits will apply.

Canceling

To cancel your subscription:
  1. Go to Billing
  2. Click Cancel Subscription
  3. Confirm the cancellation
When you cancel:
  • All your data (agents, knowledge bases, phone numbers) is preserved
  • Your remaining wallet balance is kept
  • You can reactivate anytime
Need Enterprise pricing? Contact us at heysonara.com to discuss custom plans.