Adding content to your knowledge base
There are three ways to add content to a knowledge base:Upload files
Upload documents directly from your computer. Supported formats:- Documents: PDF, DOC, DOCX, TXT, MD, RTF
- Spreadsheets: CSV, XLS, XLSX
- Presentations: PPTX
- Data: JSON
- Web: HTML, HTM
- PDF files: Up to 100 MB
- All other formats: Up to 10 MB
Scrape web pages
Index content from any public website.Enter the URL
Provide the website URL you want to scrape. Optionally add a custom name for the document.
Configure crawl settings
- Crawl depth (1-10) - How many levels of links to follow from the starting page
- Max pages (1-100) - Maximum number of pages to scrape
Paste text
Directly paste text content into the knowledge base.Document status
Each document shows a processing status:| Status | Meaning |
|---|---|
| Completed | Document is indexed and ready for use |
| Processing | Document is being processed (usually takes a few seconds to minutes) |
| Pending | Document is queued for processing |
| Failed | Processing failed - click Retry to try again |
Managing documents
- Retry - For failed web scrapes, click retry to re-crawl the URL
- Delete - Remove a document from the knowledge base permanently

