Wallet balance
Your wallet balance is displayed on the Billing page. It shows how many credits you have available for voice calls and chat messages. The balance is color-coded:- Green - Healthy balance
- Orange - Low balance (consider topping up)
- Red - Depleted (calls will not work until you add credits)
Adding credits
1
Go to Billing
Navigate to Billing in the sidebar.
2
Enter amount
In the Add Credits section, enter the amount you want to add (minimum $5).
3
Complete payment
Click Add Credits and complete the checkout. Credits are added to your wallet immediately.
How credits are used
Credits are deducted based on usage:
Rates vary by plan - higher-tier plans get lower per-minute rates. See Plans & Pricing for specific rates.
Welcome credits
New accounts receive $5 in welcome credits on the Free plan. These credits let you test your agents before committing to a paid plan.Transaction history
The Billing page shows your recent transactions:
Each transaction shows the amount (positive for credits, negative for usage) and timestamp.