Workspaces
Every Sonara account operates within a workspace. Workspaces let you collaborate with your team - sharing agents, knowledge bases, phone numbers, and other resources.Team roles
Inviting team members
1
Navigate to Workspace
From the sidebar, click Workspace.
2
Go to Team Members tab
You’ll see a list of all current members and any pending invitations.
3
Click Invite Member
Click the Invite Member button (available to Owners and Admins).
4
Enter details
Provide:
- Email - The person’s email address
- Role - Member or Admin
5
Send invitation
Click Send. The invitee receives an email with a link to join your workspace.
Managing members
Viewing members
The Team Members tab shows:- Member name and email
- Role (with color-coded badge)
- Status (active or pending)
Pending invitations
Invitations that haven’t been accepted yet appear in the Pending Invitations section, showing:- Invited email
- Assigned role
- Expiration date